Legal

Privacy Policy

This policy explains how Quest Luxo handles information submitted through its website and private client communications.

Effective date: July 28, 2026

Information we collect

We collect information you choose to provide, including your name, email address, telephone number, watch interests, budget range, timing, and message. We also process limited technical information needed to secure the service, such as request time and a privacy-preserving abuse prevention identifier.

How information is used

We use inquiry information to respond to your request, evaluate sourcing requirements, communicate about a potential engagement, protect the service from abuse, maintain business records, and meet applicable legal obligations. Quest Luxo does not sell personal information.

Service providers and disclosure

Information may be processed by hosting, email, security, and professional service providers acting for Quest Luxo. We may also disclose information when required by law, to protect rights or safety, or in connection with a legitimate corporate transaction.

Retention and security

General inquiries are retained for up to 24 months unless a longer period is reasonably required for an active engagement, fraud prevention, dispute resolution, or legal compliance. We apply access controls, transport encryption, restricted production storage, and audit logging proportionate to the information processed.

Your choices and requests

You may request access, correction, or deletion of inquiry information, subject to applicable law and legitimate recordkeeping needs. Emailprivacy@questluxo.com. We may need to verify your identity before completing a request.

Updates and contact

Material changes will be reflected by an updated effective date. Privacy questions may be directed toprivacy@questluxo.com.